Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of castel-cars.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://castel-cars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look great and sturdy. Exceeded my expectations. Very well finished, nice looking items. I recommend these car organizers to everyone who has a car!
I really like them! Very convenient for all the things one needs to take with. Fits well! Great idea!
Compact well-made auto organizer holds phone drink etc...... looks nice in any interior. I ordered just one to try it, but I'll definitely order the second one to have a set!
Love these storage boxes. They not only fill the gaps between the seat and console, but they also have really helpful organization areas.
I love my car, hated the console because it has no cup space. This organizer really does the trick! Plus it holds other things as well.
I bought this to hold my phone cuz it kept falling between the seat when it was on my lap. Was frustrating AS heck. This saves me that frustration. My phone is usually in there, but of course, I'm using it to take this pic. 😆
Another cool Christmas 🎄 present!
Very happy with mine. Good quality!
The product works as advertised, fills in the gap snugly in my vehicle, and keeps my items from falling out. Thank you!
This is so nice to have. Extra space is always great. I recommend these for any car.
Just what I needed. Perfect size, excellent quality! 5🌟
It is solid and works well to carry the extra "stuff" that just didn't fit in the existing center console area. I'm using it in a 2019 Subaru WRX. Since the manual brake is on the driver side of the center console, I only bought one Organizer for use on the passenger side. It worked out great for the 5.5-hour road trip that my daughter and I took together...it gave us room for our phones and our snacks. Great product!
We first bought a single car gap organizer. After using it, we decided to buy 2 organizers this time for both seats: driver and passenger. They are super convenient, now nothing gets dropped on the floor or gets stuck in between. They have a divider for the drink or cup. Great for small water bottles!
Keep all the crap from falling in between the seats where it is nearly impossible to remove.
It doesn't look "after market". Handy for numerous things that you want near you especially if you have a car/truck that doesn't have lots of 'cubbies' to stash stuff away yet nearby. If you have a large passenger and it gets in his way it is easy to remove and stash in the back temporarily. I love mine and will definitely buy for gifts.😉
I had been looking at this for a while and with a long car trip, I finally decided to get it. With all the little stuff we all need in the car, there just isn’t enough regular storage. I love it. It stays put without using any adhesive and doesn’t take up too much room of the seat. It easily fits my phone with the charger, gum, cash, keys, and anything else you need within easy reach. Highly recommend!
Absolutely FANTASTIC! No more keys wallets credit cards or candy !!! Ha ha falling between the seat and console! Work as it supposed to and sturdy!!
We recently purchased a new car that didn't have any storage pockets along the console side of the passenger compartment, so I purchased two of these pocket organizers to solve the storage problem. They are very easy to install, and the pockets are perfect for small items such as packets of tissue, small containers hand sanitizer and lotion, bags of snacks, maps, documents, etc. The brown color makes the organizers appear as if they came with the car, and they are totally unobtrusive. I would highly recommend these to my friends and family without hesitation.
I've wanted these for quite a while. I'm so glad I finally got it. Perfect for my phone, sunglasses, pens, etc. I always hated it when my phone or sunglasses fell between the seat and console. No more struggling to reach for things that slip into the empty space. Yay!
These fit absolutely perfect in the gap between the seats, no need to glue or adhere to anything.. this kept my phone dropping as it always does and had plenty of room to hold the checkbook pens, etc.. great accessory for your car or truck. Drive safer with this as well without looking for dropped items. I really like this.
Overall it's a decent product that will improve my life somewhat. I like the faux leather because it looks more expensive than it actually is and the embellishment is nice. The style is fairly unisex. I definitely recommend this as a generic gift idea because it's useful to anyone who has a car. You can only fit the slimmest items in it so I put some pens and my phone charger in one. I tried to put a miniature bottle of lotion in one but it doesn't seem like it will stay put. I'm the type of person who regularly drops my phone or wallet between the seat so this will help because it's hard to retrieve things that have fallen and slid to underneath the seat. I probably will seek a way to secure the one on my driver side gap. I have a seat cover so I might just sew it down onto that or something.
So my husband complained about me buying this saying we didn’t need it blah blah it would be junk in the car etc. let me tell you a story... it does its job. It caught my phone, crumbs, papers, credit cards, etc.... but the real catch was last night. We’re in the car driving home from my in-laws home and it’s pitch black outside and in the car... my husband is singing Miracles by Jesus Culture with his hands in the air (well one he was driving with the other) and accidentally poked me in the eye. My contact went flying out of my eye and we couldn’t see anything. I turned my phone flashlight on and tried looking for it with one eye closed (the one without a contact)... it’s nowhere to be found not on my shirt or pants, not on the floor in front of me. As I’m fussing inside my head because I’m running low on contacts as it is, I look in the crack of the seat I’m in and there it is... folded up down inside of this pocket organizer. So buy this damn thing to save your life like it did mine.
I am completely happy with mine. Great product. I highly rate them. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I bought these also ! Helps losing things that fall between seats. 👍🏻👍🏻👍🏻
I absolutely love it. It's sturdy, expensive-looking, and does what it's intended to do.
The organizer itself is great, but I had to wait a long time for it. That's why I give it 4 stars.
I like how I can keep my phone, my pop, a pen and all kinds of change in this item and it stays in place. But it would be nice if the main compartment was longer.
Yes. I was totally looking for something to store all 3 of my cell phones. Finally!!!
My car is great, in the aspect that it has cup holders in the doors and under the dash and in the middle console area between the seats, I couldn't ask for more cup holders if I tried, but because of all these handy cup holders, I lack storage for non cup items. The only storage I had was my glovebox and the tiny ones on the door. I was really struggling to keep my phone and wallet secure while driving without making my passengers hold my stuff. I found this amazing little organizer and I'm obsessed. I don't use it on my seat because I have a fairly wide backside and my seat is a little more narrow than I would like. I can however use it on the gap of the passenger seat next to my seat and it gives them a nice clean edge to sit against and faces the organizer toward me. It also gives me yet another awesome cup holder! It's like it was perfectly made to fit my stuff because my phone and wallet squeeze in just right every time. I also use my hard brake when parking a lot and it gives me plenty of room to do that without it getting in the way and it doesn't cover any of my other cup holders. My stress has reduced and my storage has increased as well as my quality of car use. I'm not sure if the little hole at the bottom was meant to push wires through to plug things up to my phone but that's what I've been doing and it's been working out amazingly! I use an aux cord and a charging cord on my phone while it's in the organizer and it works great. This has become my favorite car accessory by far and I can honestly say I don't have one complaint about this awesome car gap organizer! There is no reason not to try it out for yourself.
I am very pleased with the car seat organizer! It works perfectly! It might not look perfect from every angle, but as the driver, this little console really comes in handy for a small water bottle or hand sanitizer bottle, my phone, (there is a phone charging cord cutout hole in the bottom!) room for pens, a small notepad, spare change, etc. It does not get in the way of the shifter at all. It is not bothersome to a passenger at all. I am really pleased with my purchase! Exactly what I needed!
This product is recommended by my friend. It perfectly matches my Jetta while takes up less room. Besides, it can carry phone, key, trash, the best thing I like is to catch all the stuff falls out of my pocket and bags. Recommend for the great idea!
Item fits well and works well too. Love it and would recommend car owners to get it so can prevent coins or anything to slip down the tiny gap.
I saw this online and ended up buying one for the driver's seat and one for the passenger. It is great for storage and for keeping things from falling in between your seats. I like how it is sturdy and not flimsy. I give this product 5 stars.
I love the way they fit and the fact that they catch anything that falls between my seats.
This is a must-have accessory to keep the required things handy to either driver seat or shotgun. They can provide the list of teh cares or vehicles that can snuggly fit in their spaces.
Really like it. The quality is good and it gives a little extra room for stuff. I would give it 5 stars but the drink holder section is a bit too small for a can of soda in the US. Most water bottles fit though.
Perfect for what needed, to hold the phone, pen, lotion, and hand sanitizer. The cup holder fits nothing bigger than about a 16-ounce cup so I use it for a water bottle in addition to my other cup holders. East access your things as I’m driving. Slides down to seatbelt sometimes but not a big deal. Love that it matches my seat color perfectly.
Very fast delivery. The quality is excellent. I highly recommend this product to every car owner!
Fast shipping. Excellent quality!
It stores everything! It even has a drink holder! It’s nice to be able to leave things in the car and not feel like it’s a mess.
This is a MUST HAVE! I’ve been looking for something like this for a long time but have not found anything quality that doesn’t make my interior look trashy. The leather is nice. I have gotten lots of compliments on these!
I bought these items to keep my car organized. They are of high quality and certainly get the job done!
These look great. Normally when you buy stuff on the internet, its cheap and tacky. These are sturdy and easy on the eyes. I highly recommend.
This is the first car organizer I have found that keeps everything within reach and actually provides extra storage space. Most storages latch on to the back of the car seat which is not convenient for easy access. These are perfect.
This organizer is great! It looks very high end in my new car as the leather is of good quality. It also provides just the right amount of extra space to be worth the price... buy one!
I got it!
I got it for both sides because it`s more convenient for me. And it works beautifully, I love the USB hole, it keeps the cords together and not scattered around in the car. I need a variety of different phone chargers and this keeps them organized. I don't plan to use the cup holder for actually holding drinks, I might use it for coins so that isn't a problem for me with the size. I love it, it's a nice quality.
Bought two & they organize everything in my vehicle that didn’t really have a sufficient place to be stored!
I travel back and forth over many toll roads and this item holds my currency and coins for my tolls within very easy reach. I’m very happy with it.
These are just as pictured. Attractive. I would like the narrow slot for a phone to be wider to accommodate one with a case. Also can't imagine ever putting a drink in the rounded area in the front as the weight would cause it to tip. But sturdy and very nice looking.
This is excellent. It fits perfectly. It does not slip or slide around. I like the divided section. It holds the phone, notepad or coupons in their own separate section.
This device has uncluttered my cup holder and provided the much added extra space in a very clean and attractive manner. I'm very pleased.
I'm happy with the quality! This car seat organizer fits great in my car.
Excellent product. higher quality. fast delivery in 10 days.
Everything's fine. The organizer was packed in a tight box.
Good price. Looks great.
The product is excellent. Fits perfectly. Now I have everything at my fingertips. Ordered the second one for the passenger side. Very comfortable stuff. Totally recommend!
Very satisfied. Quality is excellent. I just regret that I ordered only one piece.
Very very good packed and awesome quality. fast delivery
I'm really happy with my order!
Thank you, everything came fast! The product corresponds to the description, I recommend.
Very good quality and usability!
Quality is great. The goods were sent quickly.
I have a set. Love them!
I recommend. high quality and fast delivery
Pretty good! I like it so much!
The goods came quickly, packed. Thanks to the store.
This is great to eliminate the gap between the seat and console as well as give you a place to keep your phone while driving. It does get in the way of my center gear shift but it’s alright.
The product corresponds to the description. The store is reliable. I recommend. .
arrived earlier than I thought. good quality.
The cup holder is a little small, but the unit looks nice and is of good quality.
Got mine today. Finally it is very nice!
Just got mine and I love it.
I just ordered this. I can’t wait to get it!