We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
This vacuum is excellent to keep tucked in the trunk of my SUV. It works pretty well, but will not get small particles, such as saw dust out of carpet. I would not recommend this for deep cleaning, but it's perfect for light touch up cleaning or maintenance cleaning!
The suction power of this vacuum fell short of expectations. Even at full power, the suction power felt lacking and was even unable to suck up hairs from the chair. It's best for suctioning up dust bunnies and other small particles but not the greatest if you want a strong suction power. It is lightweight and portable which made it easy to use. It also took forever to charge the battery to full charge.
Great for quick clean up! Love the slim size compared to other hand vacs on market. Keep it on kitchen counter and use it often.
For a car vacuum, it works fine. Not nearly as much power as my home vacuum, but its a lot more convenient, efficient and does what it needs to do.
I love the idea of this little vacuum but it barely has enough power to get the beach sand in my SUV. Even hard plastic mats it has a tough time. Bummer because I love the size and being able to store with limited impact to space.
Love the vacuum. A few things to consider it is super easy to clean and it gets in small spaces normal vacuums at car wash places do not. The suction is great. I just got it so I can’t speak on the battery life but it is rechargeable so it shouldn’t be a problem. Love the size and sleek look. Fits perfectly in my car tool bag.
There are no excuses not to have a clean car now! This vacuum is quiet, so no loud vacuum all up in your ears, which is nice. It easily sucks up gravel, grass, dirt, debris. This is the first car vac I've had, so I have no comparisons, but I can say I wish I would have bought one of these sooner! I love it! Get ya one and don't look back!