Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of castel-cars.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://castel-cars.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this as a gift for my brother who works on equipment of all types . He loves it! He said it's easier than trying to hold a flashlight while working. But I didn't think he would use it to collect eggs from the chickens:-) Thank you for the quick delivery. This item would be good in every vehicle in case you have car trouble too. I wish I would have known about this before doing Christmas shopping !
Excellent! Will order more! great hands free light option, the lights could be a bit brighter but they work well for their intended purpose. 👍🏻
Great product! After struggling in dark areas at work, and trying head and neck lamps...these were the answer. Simple, lightweight design that is comfortable, and does not get in the way of your normal actions. Easily put your hand in your pocket without problem. Puts the light were you need it. Worked so well - the whole crew wants them! Very stretchy. Bought a large, which is great, but have tried the medium and they fit too!
I guess I never thought I needed gloves with lights on them, but they sure are cool! They are very handy because they help light your way without you having to carry a light around. You can use your hands freely and still work in the dark! I plan on using them when for if I go for a walk in the evening, I will have a light on me for when it gets dark. And I won't drain my phone battery! The one thing I didn't love is the OnOff switch. It works as intended, but it's just so obvious. The huge white button does not go well with the overall black design. However, I knew this going in because it is clear to see on the picture, so the item is exactly as described. I ended up spraying the button real quick with some black spray paint, and now it looks much better. Overall, cool item, and for a very reasonable price.
My fiance is an a.c. tech, so he is always working in tight places. He normally uses his phone light, even though he has a couple of headlamps. He absolutely loves them! He uses them every single day during work, and tells his co-workers how great they are!
Lighted gloves for knitting and or crocheting in the dark watching tv or in bed and hubby does not whine about too much light in his eyes to sleep. YEAH! I love them.
I bought this 3 pack of lighted gloves for my husband. He is a mechanic and he is often working with both hands in poorly lit conditions. He took a pair to work because he needs them for work as well, where he does wastewater treatment. He is often working outside before the sun rises and having these gloves so he can write and hold a clip board and the same time is very helpful.
I ordered these as Father’s Day gifts, and I’m going to order a pair for myself! My Dad always complains my house is too dark and makes me hold a flashlight anytime he helps me with repairs I’m too inept to handle myself, and as evidence by the constant stank face he shoots at me, I’m not great at holding a flashlight either. BOOM! Problem solved. They’re so lightweight and unrestrictive of your movement, you barely notice they’re even there! Since I inherited his stank face gene- these will come in hand when I require a flashlight holder.
We were remodeling our kitchen when these arrived. I had planned on giving them as gifts to my son's-in'law but needed something for a project and remembered that these had arrived. I grabbed a set so we could install an outlet in a dark area of the kitchen and they were PERFECT for this project. Great for working on cars or anything that you need extra light in a small space and can't hold a flashlight while doing it! Also great for replacing parts on a dryer! We've already used them so much! Totally worth it!!
Three pairs for the price - wow! They all worked. Pretty bright, too, but not rough on the eyes. Perfect for small close projects. Definitely better for male or larger hands. I have small hands and the thumb was loose, but these were gifts for the guys in my family.
excellent gloves with a light!
Just bought a 3 pack for 3 Christmas gifts. They were opened last night & a hit! So many uses & so convenient. Lightweight & adjustable. I’m a small woman & they fit me well. They adjust easy for big hands. My husband loves his as do my bicycling friends. Great presents!
My product arrived in time. Thanks!
I bought them for my quilting but my husband used them right away to fix the leak under the sink. So glad we have them. I'd recommend them to every household.
I love it!! 🎀💓💓💓🎀 Makes great gifts for anyone!! I can read or do anything with out the light bothering anyone..
Thank you for great and fast shipping! `ll order again from this store!
gloves with a light are good. I really like it.
Well packed. Quality good, very happy. Thank You Very Much.
This webstore offers the best price for gloves with a light
Fast shipping, decent quality
Thanks! It's pretty good!
all as described! Thanks
arrived in time, recommend
Arrived ahead of time. Quality is satisfying. I recommend.
top gloves with a light. superior quality and service!
Discounted or not, gloves with a light is a lovely purchase. Totally as described, 100% true to the picture
Superb Gloves with LED Light!
Beautiful product. High quality material! Package arrived fast. Everything works. Recommend!
A reasonably priced item with an excellent quality. That's a bargain!
very beautiful. great quality for such price.
very quality and convenient, durable .. so basically 'm really very glad
It's safe to say it's the cheapest online. The store is my hero!
Happy with the purchase, unfortunately, I ordered only right one, and will order again soon the left glove!
matches the product description in full
Excellent quality. Package arrived in good condition. Good work!
That's a brand new working gloves with LED lights, and the quality is more than high